Claims are the most important part of insurance: its what you pay for and when things go wrong, you want to ensure you’re back on your feet as soon as possible. It’s not until you have to report a claim or a loss that you find out how important your insurance really is.

ACIB Sydney takes insurance claims very seriously and are there for you every step of the way with 24/7 claims contact. Your Insurance broker is there to guide you through the process to ensure your claim is dealt with quickly, with a minimum of fuss and to ensure you receive your full entitlement.

We also offer our expertise in the event of a complex case, and act as your advocate in discussions with the insurer if there are issues in dispute. The claims process is a stressful and difficult time, but we’re here to help you come through it and assist in any way possible.


We have developed a three-step guideline for registering your claim:

Step 1

contact your Insurance broker or one of our offices and notify the circumstances of your loss (time, date and injury or damage suffered).


Step 2

Request a claim form from your Insurance Broker and advise if there is any need for emergency treatment or repairs.

Step 3

Return all your claim documents to your broker upon completion along with any receipts, police reports, photos and other relevant information.

Copyright © 2016 ACIB SYDNEY Pty Ltd.

ABN ************ Authorized Representative #********* of PSC Connect Pty Ltd. ABN: 23 141 574 914 AFS Licence no 344 648

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PSC Connect Pty Ltd is a member of NIBA and endorses the Insurance Brokers Code of Practice

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