ACIB Sydney takes insurance claims very seriously and are there for you every step of the way with 24/7 claims contact. Your Insurance broker is there to guide you through the process to ensure your claim is dealt with quickly, with a minimum of fuss and to ensure you receive your full entitlement.
We also offer our expertise in the event of a complex case, and act as your advocate in discussions with the insurer if there are issues in dispute. The claims process is a stressful and difficult time, but we’re here to help you come through it and assist in any way possible.
HOW TO REPORT A CLAIM
We have developed a three-step guideline for registering your claim:
contact your Insurance broker or one of our offices and notify the circumstances of your loss (time, date and injury or damage suffered).
Request a claim form from your Insurance Broker and advise if there is any need for emergency treatment or repairs.
Return all your claim documents to your broker upon completion along with any receipts, police reports, photos and other relevant information.